Mott MacDonald Walkin Interviews. The Candidates who are interested to get job in Mott MacDonald can attend the interview. Selected candidates will be assigned as Service Desk or Support Analyst Positions in Bangalore Location. Check complete job description & Eligibility below before attending Mott MacDonald Walkin Interviews. Also, attend the walkin as per the scheduled date and time.
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Mott MacDonald Walkin Interviews for Graduates or equivalent Qualification as Analyst @chennai
|Company Name||Mott MacDonald Pvt Ltd|
|Qualification||Graduates,or Equivalent Qualification in IT Related|
|Job Role||System Analyst|
|Employment Type||Permanent Job, Full Time|
|Functional Area||IT Software – Application Programming, Maintenance|
Best in Industry
|Industry||IT-Software / Software Services|
Company Profile : Mott MacDonald is a 2 billion Engineering Design, Project Management and development consultancy with 17,200 staff and a global reach spanning six continents.We have 6 business verticals, which includes Built Environment, Transportation, Water and Environment, Oil&Gas, Advisory, and International Development. Our network of 180 principal offices in 150 countries gives us local market insight backed by world class expertise to deliver excellence for every client. One of the largest employee-owned companies in the world, Mott MacDonald is a multisector consultancy providing engineering, management, and development services on projects in 150 countries
Job Description :
Greetings from Mott MacDonald!
We have some exciting career opportunities for talented IT professionals who have hands on experience in IT Service Delivery. Ideal successful candidates would get an opportunity to work with our global IT service delivery team.
If you want to be part of our journey and strengthen your career with a Global company that values equality and diversity and nurture your career aspirations, then we are looking forward to meeting you as per given below the details.
Note: Please carry a copy of this invitation for security clearance at DLF main gate.
In this role, you would be responsible for :
Resolve / fulfil incoming Service Desk incidents and requests from internal staff
Provide IT support for many technologies (mostly Microsoft) to a wide user base
Handling incoming telephone calls, emails and self-service tickets in a customer friendly and professional manner
Record all actions, conversations and work undertaken in the IT Service Management Tool (Service Now)
Within Service Now, use the knowledge base for known errors and work around to aid diagnosis or resolution
Education, Experience, Knowledge and Skills:
Graduate or equivalent qualification in an IT related discipline.
2-4 years work experience in IT Service Desk / IT Help Desk / System Administration environment
Experience of Microsoft Windows 7/10 fault resolution.
Experience troubleshooting issues related to Microsoft Office16 /O365 suite.
Experience in troubleshooting issues related to permissions, security, access, information management systems, Unified communications.
Exceptional interpersonal skills, with a focus on listening, and questioning.
Exceptional oral and written communication skills.
Knowledge of basic desktop/ laptop computer hardware and peripherals.
Working knowledge of active directory, MS exchange and Skype.
Proven experience resolving incidents quickly by using remote support tools.
Knowledge of ITIL Service Management best practices.
ITIL V3 foundation
Kindly carry a copy of your updated resume.
Required Candidate profile
Exceptional customer service skills.
Excellent written and spoken English.
Experience at working both independently and in a team-oriented environment.
Can react to work priority adjustments and alterations promptly and efficiently.
Ability to communicate well with other IT teams when escalating tasks or assisting them to understand the business impact of an incident or an urgent request.
Strong interpersonal skills and confident communicating with senior level staff.
Must be able to learn, understand, and apply new technologies
Walkin Date : 22nd Feb 2020
Walkin Time : 3:00 PM onwards (will strictly be not allowed)
Walkin Address :
Mott MacDonald Pvt Ltd,
Ground Floor, Block No.8,1/124,
Shivaji Gardens, DLF – SEZ,
Mount Poonamallee Road, Ramapuram,
Manapakkam, Chennai – 600 089
Contact Details :
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