HCL Technologies Interviews. The Candidates who are interested to get job in HCL Technologies can attend the interview. Selected candidates will be assigned as Customer Service Executive Positions in Noida Location. Check complete job description & Eligibility below before attending HCL Technologies Walkin Interviews. Also, attend the walkin as per the scheduled date and time.
Also Check : Frequently Asked Interview Questions
Job Details – HCL Technologies Interviews
|Company Name||HCL Technologies|
|Job Role||Customer Service Executive|
|Employment Type||Permanent Job, Full Time|
|Functional Area||ITES, BPO, KPO, LPO, Customer Service, Operations|
Best in Industry
|Industry||BPO / Call Centre / ITES|
Job Description :
Registration & Scheduling for client examinations.
Handling and solving Customer problems through inbound phone while assessing client specific tools and knowledge base.
Follow escalation procedures for issues uncontrollable at CSR level.
Updating different trackers like End User complaint tracker etc.
Implementing feedback given during monitoring sessions by PICs / Team Leads.
Appropriate documentation on client CRM.
Ensuring data security – proprietary data of customers.
Meeting SLAs & maintaining Quality Standards.
Good Typing Skills ( Gross Speed 30 wpm with 90% accuracy).
Good command in verbal and written English.
Excellent written communication skills.
Good comprehension and correct grammar skills.
Excellent computer/ internet navigation skills.
Compensation Best in the industry.
Home pick and drop office cabs available.
Opportunity for fast track career growth.
International standard facility.
Recreational activities and cultural programs.
ATM and Concierge available within premises.
Walkin Date : 27th & 28th Jan 2020
Walkin Time : 11:00 AM to 6:00 PM
Walkin Address :
HCL Technologies Limited,
N5 Building, A-22, Sector – 60, Noida – 201301.
Contact Details :
Contact Number : 9971154226
Email Id:- firstname.lastname@example.org
Company Profile : HCL is a $6.5 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Info systems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 1,00,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.
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