Infosys BPM Walkin Interviews. The Candidates who are interested to get job in Infosys BPM can attend the interview. Selected candidates will be assigned as Associate/Senior Associate Position in Bangalore Location. Check complete job description & Eligibility below before attending Infosys BPM Walkin Interviews. Also, attend the walkin as per the scheduled date and time.
Also Check : Frequently Asked Interview Questions
Infosys BPM Walkin Interviews for Freshers in Bangalore Location as @Any Graduates,Associate/Senior Associate
|Company Name||Infosys BPM Limited|
|Job Role||Associate/Senior Associate(Voice Process)|
|Employment Type||Permanent Job, Full Time|
|Functional Area||ITES, BPO, KPO, LPO, Customer Service, Operations|
As per Company
|Industry||BPO / Call Centre / ITES|
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Company Profile : Infosys BPM is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.
With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Job Description :
Manage large amounts of incoming and outgoing calls
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Should be ok to work in 24X7 environment and night shifts.
Should be ready to work in a target oriented portfolio
Proven customer support experience or experience as a client service representative
Excellent communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively
The candidate should carry below mentioned documents in Original:
Carry print out of this email along with your update resume;
Carry all your educational and Employment documents;
2 Color Passport Size Photographs.
ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Also refer friends, if profile matches the requirement, ask them to walk-in directly to the venue, ask them to mention DS-Sneha on top of their resume!!
Walkin Date : 25th Feb 2020
Walkin Time : 10.00 AM – 12.30 PM
Venue Details :
Infosys BPM Ltd
#785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Landmark – Sindhuri Convention Hall.
Contact Person: Ramya
Location Wise Walkin Interviews :