Company Name: IndusInd Bank
Job Role: Customer Success, Service & Operations – Other
Experience: 1 – 4 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Pune
Salary: Rs.2,25,000/- to Rs.5,00,000/-
Job Description:
Services:
- Providing Seamless, Fast, Easy and Transparent services to clients on the bank
Onboarding of new clients through welcome calling. - Ensuring client engagement through activation of clients on mobile app, net banking and other non-branch channels.
- Ensuring requests and queries of clients are resolved within defined TAT
- Reducing compliant instance, and ensuring resolution of issues within defined TAT
- Increasing the client stickiness to the bank by selling FD/locker/ SIP, etc to the clients.
- Managing client servicing at the branch lobby and ensuring maximum client satisfaction.
Sales:
- Acquisition of new clients to the bank, and family accounts of existing clients
- Engagement with customers to increase cross selling and reduce attrition of customers.
- Cross-selling of products – Debit cards, Credit cards, Insurance, SIPs, MF, FD, RD.
Operations:
- Understanding of different process(such as account opening, KYC process, working on sysytems at IndusInd Bank
- Authorization & audit checks for all operation transactions.
Preferred candidate profile
Candidate with minimum 6 months of experience into cash handling/ accountant / cashier with any bank/ NBFC/ Financial institutions.
Walk-in Details:
Walk-in Date: 2nd December 2024
Time: 10.30 AM – 4.30 PM
Venue Details:
IndusInd Bank Limited,
3rd floor Suyog platinum 1-B Naylor road
Pune, Maharashtra-411001.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!