Company Name: ADP Solutions
Job Role: Client Support Specialist
Experience: 2 – 6 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.3,50,000/- to Rs.6,50,000/-
Job Description:
- Be a Trusted Advisor and Problem Solver. You will work independently or as a team as a consultant servicing ADP’s products/technology. You will use your wide breadth of expertise to help ADP’s clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes.
- Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP’s core value of “Integrity is Everything.”
- Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products’ value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.
- Organize to Thrive. You thrive in a structured environment that requires setting priorities, organizing your day, multi-task, changing direction, and providing prompt follow-up.
- 2 – 6 years of experience working in client service/customer service environment or systems integration environment
- Excellent verbal and written communication, analytical and interfacing skills
- Willingness to work in US shiftsAny Graduate / Postgraduate with experience in international voice
Walk-in Details:
Walk-in Date: 24th December 2024
Time: 3.00 PM – 5.00 PM
Venue Details:
ADP Boulevard Survey No. 88/AA and 88/E,
Nanakramguda Village,
Serilingampally Mandal,
Ranga Reddy District,
Hyderabad, Telangana –500008.