Company Name: Capgemini
Job Role: Customer Service Associate
Experience: 0 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Kolkata
Salary: Best in Industry
Job Description:
- Strong Communication & Customer Service Skills.
- Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools
- Must possess excellent written and oral communication, listening, and comprehension skills.
- Stellar customer service skills and the ability to de-escalate customer frustration.
- Superior problem-solving skills and the ability to work independently and objectively.
- Dedication to the customer experience with the ability to build and maintain strong relationships.
- Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.
- Sound decision making.
- Must be able to effectively adapt to accelerating changes.
- For remote work a secure workspace and effective internet connectivity is necessary.
Please carry your Govt. ID card and Updated resume.
Walk-in Details:
Walk-in Date: 15th February 2025
Time: 9.30 AM – 2.30 PM
Venue Details:
Capgemini “India” | KOLKATA
Unitech Infospace Complex,
Tower A3, 1st Floor, New Town,
Rajarhat, Kolkata 700156.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
