Company Name: ICICI Lombard
Job Role: Customer Retention Manager
Experience: No Prior Experience Required
Qualification: Bachelor Degree
Job Type: Full Time
Job Location: Mumbai
Salary: Best in Industry
Job Description:
Responsibilities of the Candidate:
- Develop and implement strategies to retain existing customers and prevent churn.
- Analyze customer data to identify trends and opportunities for improvement.
- Build and maintain strong relationships with customers.
- Identify and address customer concerns and complaints.
- Develop and deliver customer retention programs and initiatives.
- Track and measure the success of customer retention efforts.
- Collaborate with other departments to ensure a seamless customer experience.
- Stay up-to-date on industry best practices in customer retention.
Requirements:
- Bachelor’s degree in business administration, marketing, or a related field.
- Freshee to 2+ years of experience in customer retention or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proven ability to build and maintain relationships.
- Experience with CRM software.
- Knowledge of the insurance industry.
Perks:
- Medical Insurance
- Transport
- Food & Beverages
Weekend Availability:
Ability to work on weekends as needed.
| ICICI Lombard Recruitment For Freshers Apply Link: | Apply Here |
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
