Company Name: Tata AIG General Insurance
Job Role: Customer Service Manager
Experience: 1 – 3 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.3,00,000/- to Rs.3,50,000/-
Job Description:
- Proven skills in handling customers with tact through different modes of communication e-mail / telephonic Should be able to handle inbound calls resolving customer queries.
- Answer customers questions about specific products/services.
- Must possess a soft calm personality to handle escalations and irritable customers.
- Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth.
- Take ownership of customers issues and follow problems through to resolution.
- Liaising with various stakeholders in the organization to ensure that customer complaints
are resolved quickly and effectively. Improving brand image on complaints.
Preferred candidate profile:
- Experience: Minimum 1 to 3 years into Customer Service
- Inbound Experience back ground would be an added advantage
- Minimum Graduate qualification preferred.
- Excellent written and verbal communication skills
- Mandatory Languages known – Telugu , Hindi and English.
Interested Candidates can share your resume to
Menta.Vasundharalahari@tataaig.com subject as Customer Service Executive – Hyderabad
Preferably Immediate Joiners and who are serving notice period.
Fresher are not eligible
Walk-in Details:
Walk-in Date: 24th & 25th March 2025
Time: 9.30 AM – 12.00 PM
Venue Details:
Tata AIG GIC Ltd, 6th floor,
Imperial Towers,
Land Mark -Next to Ameerpet Metro Station,
Above South India Shopping Mall,
Hyderabad 500016.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
