Company Name: IGT Solutions
Job Role: Customer Support Representative
Experience: 1 – 5 Years
Qualification: B.Com, B.Sc, BA, BBA/BMS, B.Ed
Job Type: Full Time
Job Location: Gurugram
Salary: Rs.1,50,000/- to Rs.3,00,000/-
Job Description:
We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for banking/ financial process.
We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone & email)
Who we are looking for?
- Only graduates can apply (No B.tech & BCA)
- Prior BPO experience
- Good Spoken Hindi & English
- Computer Skills ability/experience using computer applications
- Typing Speed – 30 WPM
- Call Handling Etiquette
What you would be doing?
- Handle customer inquiries and resolve issues efficiently.
- Provide accurate information to customer
- Process transactions and maintain customer records.
- Deliver excellent customer service and enhance customer satisfaction.
What you will be signing up for?
- Promising career progression
- Best in industry compensation
- Transport facility
- Comprehensive training and development throughout your tenure
- World class work culture, you would not want to miss!
Contact Person – Divya – 9910907870
Walk-in Details:
Walk-in Date: 29th Jan to 5th Feb 2025
Time: 10.00 AM – 5.30 PM
Venue Details:
Ground Floor InfoTech Centre,
Old Delhi Gurgaon Road,
Sector 21 Milestone 14/2,
Old Delhi Gurgaon Rd, IDPL Twp,
Sector 22A, Sector 19,
Gurugram, Haryana 122016.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
