Company Name: Wipro
Job Role: Technical Support
Experience: 1 – 3 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.2,00,000/- to Rs.3,25,000/-
Job Description:
| WORK FROM HOME JOBS | ||
|---|---|---|
| Data Entry | Rs.3,00,000/- Lakhs | Apply Here |
| Java Engineer | Rs.18,00,000/- Lakhs | Apply Here |
| React Developer | Rs.4,00,000/- to 6,00,000/- Lakhs | Apply Here |
| .Net Backend Developer | Rs.18,00,000/- Lakhs | Apply Here |
| React JS Developer | Rs.10,00,000/- to 15,00,000/- Lakhs | Apply Here |
| Test Engineer | Rs.11,00,000/- Lakhs | Apply Here |
| Developer | Not Disclosed | Apply Here |
| Engineer | Rs.4,00,000/- to 6,00,000/- Lakhs | Apply Here |
| Software Engineer | Rs.3,50,000/- to 4,00,000/- Lakhs | Apply Here |
| Graphic Designer | Rs.2,40,000/- to 3,00,000/- Lakhs | Apply Here |
Key Responsibilities:
- Identify, Assist and resolving basic technical issues.
- Provide customer support via phone calls for international customers, in multiple languages.
- Troubleshoot customer queries and requests.
- Manage customer expectations and ensure customer satisfaction.
- Document customer interactions for review and follow-up.
- Utilize computing and technical expertise to respond to customer inquiries.
- Regularly review customer feedback and take measures to improve customer service.
- Inform customers on the steps to follow to exploit services of the company.
Requirements:
- Strong english communication and interpersonal skills.
- Patience and problem-solving attitude.
- Prior experience in customer service (Voice, Semi Voice, Blended) is mandatory.
- International customer calling experience will be an added advantage.
- Immediate joiners/ 10days NP.
Required Document’s:
Please carry below document’s without fail.
- Updated Resume
- Govt Proof
- Experience documents ( offer letter, payslips, experience letter)
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 12th May 2025
Time: 10.00 AM to 12.00 AM
Venue Location:
Wipro Gachibowli Campus,
Gate no-1 ( Vendor gate ),
ISB Rd, Nanakaramguda,
Wipro Circle,
Hyderabad, Telangana, 500032.
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