Company Name: Firstsource
Job Role: Customer Support Associate
Experience: 0 – 3 Years
Qualification: BBA, B.COM, BCA & B.A.
Job Type: Full Time
Job Location: Bangalore
Salary: Rs.50,000/- to Rs.3,00,000/-
Job Description:
Voice Process:
- Handle inbound/outbound customer calls professionally.
- Resolve queries related to products/services with clarity and accuracy.
- Deliver excellent customer experience and maintain high CSAT scores.
- Follow standard procedures for proper escalation of unresolved issues.
Non-Voice Process:
- Process customer data, queries, or claims through email/chat/back-office tools.
- Ensure timely and accurate data entry and response.
- Maintain confidentiality and data integrity.
- Adhere to SLA and quality metrics.
Contact HR-Kanak Kumari, Ph. no-6361345172
Walk-in Details:
Walk-in Date: 25th to 26th May 2025
Time: 12.00 PM – 3.00 PM
Venue Details:
Firstsource Solutions Ltd,
Dragonfly Building,
Brigade Tech Garden,
Brookfield, Bengaluru – 560037
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
