Company Name: Infosys
Job Role: Process Executive
Experience: 1 – 2 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Bangalore
Salary: Best in Industry
Job Description:
- Talents should have graduation completion certificate and mark sheets for onboarding.
- Excellent in verbal and written communication
- Need to complete specific and dedicated training programs set by the client.
- Should be comfortable with 24*7, shifts
- 100% WFO, no hybrid
- Comfortable to work in Voice process
Roles and responsibilities:
- Ability to effectively listen and respond appropriately, probe and position to create a dialogue with the customer to build a positive experience
- Ability to empathize and relate to customers
- Prioritize the customer’s needs and concerns throughout the call
- Can structure a call in an organized, efficient, and professional manner which is easy to understand by the customer.
- Ability to present oneself as positive, polite, and professional throughout the call.
- Basic knowledge and understanding of overall client process.
- Identifies routine customer needs/problems and determines solutions/options to resolve problems using current workflow.
- Interface effectively and professionally with all levels of management both internally and externally
- Must be able to adapt drastically to schedule changes to meet operational demands.
- Must be willing to work independently with minimal supervision and be assigned to multiple sites onshore or offshore.
- Demonstrates professionalism and integrity at all times.
Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Walk-in Details:
Walk-in Date: 22nd November 2024
Time: 10.00 AM – 01.00 PM
Venue Details:
Infosys STP – Office no 5,6-963/2 Madhava Reddy colony,
ISB road, pin code- 500032,
Gachibowli, Hyderabad.
Building number – 4, 1st floor Aryabhata conference room.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
