Company Name: Accenture
Job Role: Application Tech Support Practitioner
Experience: 0 – 2 Years
Qualification: Bachelor’s Degree
Job Type: Full Time
Job Location: Bangalore
Salary: Best in Industry
Job Description:
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define a client issue and interpret and design a resolution.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Provide timely and effective resolutions to client issues.
- Maintain a high level of customer satisfaction through excellent service.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Identify and escalate priority issues to the appropriate teams.
- Contribute to the development and improvement of support processes.
- Stay updated with the latest product knowledge and industry trends.
Professional & Technical Skills:
Must To Have Skills:
- Proficiency in Service Desk Quality Management.
- Strong understanding of ITIL framework and incident management processes.
- Experience in troubleshooting and resolving technical issues.
- Excellent communication and interpersonal skills.
Good To Have Skills:
- Experience with IT service management tools.
Additional Information:
- The candidate should have a minimum of 0-2 years of experience in Service Desk Quality Management.
- This position is based at our Bengaluru office.
- A 15 years full-time education is required.
| Accenture Recruitment For Freshers Apply Link: | Apply Here |
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
