Company Name: Accenture
Job Role: Customer Support Associate
Experience: 1 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Gurugram
Salary: Best in Industry
Job Description:
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query.
- handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA s.
a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.
What are we looking for
- Adaptable and flexible
- Problem-solving skills
- Ability to perform under pressure
- Agility for quick learning
- Results orientation
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may require you to work in rotational shifts
Walk-in Details:
Walk-in Date: 7th June 2025
Time: 11.00 AM to 4.00 PM
Interview Address:
DDC5 , Sector 21,
Candor Tech Space,
Tower -9,
ground floor Gurugram, Haryana 122016
Hot Openings:
