Company Name: Accenture
Job Role: Desktop Engineer
Experience: 0 – 1 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Mumbai, Navi Mumbai, Thane
Salary: Best in Industry
Job Description:
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Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Key Responsibilities :
- Taking ownership of customer issues reported solving their problems through by providing resolution
- Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Technical Experience :
- Installation configuration of various applications
- Installation configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc
- Engineer ensure proper logging of all issues
- Document technical issues in the knowledge database
- Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure, AWS will be added advantage
- Keep track of users system issues until resolved by adhering to the SLA
Professional Attributes :
- Good technical skills should possess with current technology
- Good communication skills both written verbal
- Should be a Tech-Savviness
- Flexible to work in all shift under pressure situations
- Good analytical skill
Educational Qualification:
- Diploma/BE in computer technology
- Should be completed 15 years full time education
Walk-in Details:
Walk-in Date: 13 January 2025
Time: 9.30 AM to 11.30 AM
Contact Details:
Chandini ( 8179227347 )
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