Alankit Walkin Interviews For Freshers & Experience Candidates. The Candidates who are interested to get job in Alankit can attend the interview. Selected candidates will be assigned as Telecalling/Telemarketing Executive Positions in Kolkata Location. Check complete job description & Eligibility below before attending Alankit Walkin Interviews. Also, attend the walkin as per the scheduled date and time.
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|Company Name||Alankit limited|
|Experience||0 – 5 Years|
|Job Role||Telecalling/Telemarketing Executive|
|Employment Type||Permanent Job, Full Time|
|Functional Area||ITES, BPO, KPO, LPO, Customer Service, Operations|
|Salary||₹ 1,25,000 – 2,00,000 P.A|
|Industry||Banking, Financial Services, Broking|
Company Profile : Alankit Group is a leading e-Governance Service provider in India . Alankit Group is a conglomerate of 13 Group companies with diversified activities into Financial Services, e-Governance, Insurance & Health Care verticals. Alankit is a professionally managed Group, led by a team of level headed personnel with outstanding managerial acumen. With a customer base of over 20 Million, this is increasing steadily year after year.
Job Description :
Desired Candidate Profile
We are looking for an enthusiastic Customer Support Representative to contribute in generating sales for our company. The candidate will be responsible for closing sales deals over the phone and maintaining good customer relationships. He/she must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
Generate quality leads of company’s products through telephonic calling to new and existing clients of our company.
Make outbound customer calls to promote and sell a product or service.
Monitor competitors’ products or services and create selling strategies for own products or services.
Records each call on CRM software, as per company’s policies and procedures
Follow up with potential customers in a timely manner, if necessary and close them.
Studying the details of each offering and remaining abreast of updates to these offerings.
Identifying, Handling and resolving customer queries and concerns while maintaining expected quality on calls, chat or email.
Record details of customer interactions, queries, complaints and comments/feedback.
Route concerns that require immediate/special attention to concerned departments.
Follow up to ensure necessary actions are taken to resolve the customer issues
Create, maintain and update database of customers with complete information and emails.
Consolidate existing customer base while building new customer base.
Regional language proficiency
Possess good communication skills, both oral and written
Strong interpersonal, problem-solving skills and verbal and written communication skills
Basic computer knowledge and technical skills
Note: Interested Candidates can come directly for Face-Face Interview at below mentioned Venue Address:
Walkin Date : 1st to 5th September 2020.
Walkin Time : 12.00 PM onwards
19, R. N. Mukherjee Road,
Main Building, 2nd Floor, Kolkata-700001.
Contact Person : Mr. Abhijit Sinha – 9836106785
Location Wise Walkin Interviews :