Amazon is conducting a walk-in drive for Freshers/Exp as Customer Service Associate Positions in Chandigarh, Panchkula, Zirakpur Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Amazon

Job Role: Customer Service Associate

Experience: 0 – 5 Years

Qualification: 12th, Any Graduate

Job Type: Full Time

Job Location: Pune

Salary: Rs.3,50,000/- to Rs.4,50,000/-

Job Description:

What will you do as a Customer Service Associate?

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. Youll be the first point of contact for our (insert market/language) customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

What are your hours?

This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum X hrs, for example: 4x10hrs or 5x8hrs. [OA2] In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of XX am and XX pm [LO3] Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.

What qualifications do we need from you?

• Minimum age: 18 years old
• Have the right to work in India
• Strong communication skills in [Insert language] (both written and oral fluency) [add specific level requested for language roles]
• Experience working with a computer
• The availability to work varying shifts from Monday to Sunday within the operating hours of XX am and XX pm [LO4]
• Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)

What strengths will you bring?

• Hard-working, articulate, and detail-oriented
• Friendly and customer-focused in every situation
• Ability to learn quickly and embrace change
• Comfortable multi-tasking in a high-energy environment.

Walk-in Details:

Walk-in Date: 5th to 7th Jan 2025

Time: 9.00 AM – 12.00 PM

Interview Address:

Amazon Development Center – PNQ10 B-2,
Nagar Road, Somnath Nagar,
Wadgaon Sheri, Pune – 411014.

Contact – Justin

About Amazon:

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.