Assistant Manager/Manager Job Walkin Interviews for Graduates – One Point One Solutions

One Point One Solutions Walkin Interviews For Freshers & Experience Candidates. The Candidates who are interested to get job in One Point One Solutions can attend the interview. Selected candidates will be assigned as Assistant Manager/Manager Positions in Bangalore Location. Check complete job description & Eligibility below before attending One Point One Solutions Walkin Interviews. Also, attend the walkin as per the scheduled date and time.

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One Point One Solutions Job Walkin Interviews for Assistant Manager,Manager Positions in Bangalore Location,Walkin Interviews

Company Name One Point One Solutions Limited
Qualification HSG,Any Graduate
Experience 3 – 8 Years
Job Location Bangalore
Job Role Assistant Manager/Manager
Employment Type Permanent Job, Full Time
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Salary ₹ 2,75,000 – 3,50,000 P.A
Industry BPO, Call Centre, ITeS
Category Walkin

Company Profile : One Point One Solutions Ltd. is one of the leading domestic Business Process Management (BPM) Companies today. We are the one of the very few domestic BPM Company to get listed on NSE Emerge. We currently have 5 delivery centers in strategic locations around the country; Mumbai, Gurgaon, Bangalore and Indore. We are the partners of choice for over 35 marquee clients, including some of the world€™s Fortune 1000 companies. As a leading provider for Information Technology Enabled Services (ITES) to businesses in various industries such as Telecommunication, Banking and Financial Services, Insurance, Airlines and Travel, NGO and Government sectors in the domestic market, our backbone is our extensive back-end support. Every 1POINT1 location is a state-of-the-art center that provides 360 degree site resources and a varied talent pool. Our teams of over 4000 professionals are young, dynamic and led by industry veterans with years of experience across sectors and verticals. This allows us to support linguistic and specialized requirements through our seamless integration of people and technology

Job Description : 

Working as a Team leader in outbound Collection/Recovery for at least one year from BPO Industry.
Lead, motivate, counsel, develop and coach CREs to meet departmental KPIs and project
SLAs
Effective liaison with various departments within the organization to gain support and
resolve CRE and customer issues.
Enforce adherence to security and data protection within organization.
Facilitate and implement process improvement ideas to improve efficiency.
Proactively identify problems and presenting solution
Maintain good rapport with the team and ensure people bonding.
Proper handholding of new CREs to ensure retention
Listen to CRE calls, share coach team and feedback on performance.
Handle customer escalations
Ensure that employees adhere to rostered shift thus resulting in low shrinkage
Ensure CREs complete their net Login hours and other KPIs.
Able to highlight issues in process to supervisors for closure of the same like Systems
down time, connectivity of data and other support failure.
Manage, Lead & motivate the CREs to ensure their commitment and engagement.
Ensure daily briefings on product & processes to keep his team abreast on new updates
and product/process knowledge.
Ensure adherence to committed quality, accuracy & turnaround of the processes
Industry and domain knowledge
Customer centricity
Basic MS Excel, Word and Outlook
Written and spoken communication
Required as a part of day to day work to identify and analyze trends to ensure that
potential issues are identified early and solutions provided.
Able to take quick and rational decision with knowledge of likely impact for basic issues.

Desired Candidate Skill:
Must have an experience in Collection (Preferable from Card Collection, Loan Collection or Insurance Collection)
Must be comfortable for Office Operations
Must have basic KPI knowledge (Shrinkage, Attrition, Occupancy, Utility)

If you are B.E/B.Tech Fresher - Apply Now

Interested person kindly share your cv to g.karthick@1point1.in or call me at 9941334744

Walkin Date : 25th August to 2nd September 2020.

Walkin Time : 9:30 AM to 5.30 PM

Walkin Address:

AKR Infinity, 3rd Floor,
Near Kudlugate bus stop, Hosur Main road,
Bangalore – 68

Contact Person : karthick ( 9941334744 )

Location Wise Walkin Interviews :

All India Bangalore Bhubaneshwar Chennai
Coimbatore Delhi Hyderabad Kolkata
Lucknow Mumbai Noida Pune

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