Company Name: Capgemini
Job Role: Customer Service Associate
Experience: 1 – 6 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Best in Industry
Job Description:
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Roles and Responsibilities
- Manage order to cash process from receipt to payment, ensuring timely and accurate processing.
- Review and resolve billing discrepancies, including credit notes, debit notes, and customer complaints.
- Coordinate with internal teams (sales, finance) and external parties (customers) for smooth transaction flow.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Maintain accurate records of all transactions in CRM system.
Desired Candidate Profile
- 1- 10 years of experience in Order to Cash Processing or related field.
- Night Shifts flexibility is mandatory
- Strong understanding of Cash Applications, Dispute Management, and Cash Allocation processes.
- Excellent communication skills for effective coordination with customers and internal stakeholders.
- Ability to work independently with minimal supervision while maintaining high levels of accuracy.
Walkin Details:
Walkin Date: 5th November 2024
Time: 9.30 AM – 12.00 PM
Venue Details:
SIPCOT , Siruseri
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