Company Name: Capgemini
Job Role: Customer Service Associate
Experience: 1 – 6 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Best in Industry
Job Description:
Roles and Responsibilities
- Manage order to cash process from receipt to payment, ensuring timely and accurate processing.
- Review and resolve billing discrepancies, including credit notes, debit notes, and customer complaints.
- Coordinate with internal teams (sales, finance) and external parties (customers) for smooth transaction flow.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Maintain accurate records of all transactions in CRM system.
Desired Candidate Profile
- 1- 10 years of experience in Order to Cash Processing or related field.
- Night Shifts flexibility is mandatory
- Strong understanding of Cash Applications, Dispute Management, and Cash Allocation processes.
- Excellent communication skills for effective coordination with customers and internal stakeholders.
- Ability to work independently with minimal supervision while maintaining high levels of accuracy.
Walkin Details:
Walkin Date: 5th November 2024
Time: 9.30 AM – 12.00 PM
Venue Details:
SIPCOT , Siruseri
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
