Friday, June 6, 2025

Cars24 Walk-in Interviews for Freshers – Direct Career Interviews for Freshers in Cars24

Company Name: Cars24

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Accenture Hiring Best in Industry Apply Here
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Job Role: Customer Success Associate

Experience: 1 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Gurugram

Salary: Rs.2,00,000/- to Rs.3,00,000/-

Job Description:

Key Responsibilities:

  • Answer and manage inbound customer calls with empathy and professionalism.
  • Provide first-call resolution (FCR) by addressing and resolving customer issues during the initial contact.
  • Respond promptly to customer tickets and ensure follow-up as needed.
  • Accurately create and document new tickets for complex issues that require further attention.
  • Maintain key performance metrics such as Customer Satisfaction Score (CSAT), First Response Time (FRT), Average Handling Time (AHT), and hold time.
  • Ensure accurate use of dispositions for all customer interactions.
  • Collaborate with team members to maintain a high standard of service quality and efficiency.
  • Uphold the CARS24 brand values and contribute to a culture of customer delight.

Who are we Looking For:

  • Experience in customer service or a similar role is preferred but not required; training will be provided for passionate candidates.
  • Strong communication skills with an emphasis on active listening and clear articulation.
  • Problem-solving capabilities and the ability to think on your feet.
  • A team-oriented attitude and a commitment to contributing positively to the company culture.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Proficiency in using customer service tools and ticketing systems is a plus.

What We Offer:

  • The chance to be part of a growing, dynamic team committed to excellence.
  • Comprehensive training and onboarding to set you up for success.
  • A collaborative environment where every ‘Autonaut’ is valued and heard.
  • Opportunities for growth and career advancement within CARS24.
  • Competitive compensation and benefits.

Walk-in Details:

Walk-in Date: 30th November 2024

Time: 10.00 AM – 3.00 PM

Venue Details:

Candor Tech space. Sector- 135,
G. Noida. Tower 6, UG floor.

Bank Direct Openings:

HDFC Bank - Openings ICICI Bank - Openings Axis Bank - Openings

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WORK FROM HOME JOBS
Accenture Hiring Best in Industry Apply Here
Mobile App Developer Best in Industry Apply Here
Assistant Sales Manager Rs.4,80,000/- to Rs.5,50,000/- Apply Here
Salesforce Trainer Rs.2,40,000/- to Rs.3,00,000/- Apply Here
Fullstack Developer Not Disclosed Apply Here
DevOps Engineer Best in Industry Apply Here
Sales Executive Best in Industry Apply Here
.Net Developer Rs.2,40,000/- to 5,00,000/- Lakhs Apply Here
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