Concentrix is conducting a walk-in drive for Freshers/Exp as Customer Service Associate Positions in Thane, Mumbai Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Concentrix
Job Role: Customer Service Associate
Experience: 0 – 1 Years
Qualification: 12th, Any Degree
Job Type: Full Time
Job Location: Thane, Mumbai
Salary: Rs.3,50,000/- to Rs.5,50,000/-
Job Description:
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
- Handle inbound/outbound calls & chats for overseas clients
- Resolve queries, process payments, update CRM
- Meet SLA & productivity targets
Key skills & knowledge:
- Strong spoken & written English
- Customer service & query resolution
- Ability to work in US/UK/Australia time zones (flexible shifts)
- Good communication & empathy
- Team player, punctual, willing to learn
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 12th to 16th Jan 2026
Time: 12.00 AM – 8.00 PM
Venue Details:
Gcorp, 11th Floor,
Ghodbunder Rd, Sai Nagar,
Anand Nagar, Thane West,
Thane, Maharashtra 400615.
Contact – Stephen
About Concentrix Company:
Concentrix Corporation is a global technology and services leader, a Fortune 500 company, that helps big brands design, build, and run end-to-end customer experience (CX) solutions using tech (like AI) and human talent, focusing on improving business performance across industries like tech, retail, finance, and healthcare. They offer services from strategy and consulting to digital operations, with a strong global presence, empowering companies to connect better with customers and modernize their operations.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
