Friday, June 6, 2025

Croma Walk-in Interviews – Career Job Interviews for Freshers in Croma

Company Name: Croma

Job Role: Customer Service Specialist

Experience: 0 – 2 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Chennai

Salary: Best in Industry

Job Description:

WORK FROM HOME JOBS
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Assistant Sales Manager Rs.4,80,000/- to Rs.5,50,000/- Apply Here
Salesforce Trainer Rs.2,40,000/- to Rs.3,00,000/- Apply Here
Fullstack Developer Not Disclosed Apply Here
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  • Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius
  • Ensure 100% GUEST sales is followed in every customer interaction
  • Follow “Lean time equals Learn Time” principle at all times
  • Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution
  • Maintains rapport with Customers.
  • Facilitate resolution on customer complaint, working jointly with service desk team
  • Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts)

Process:

  • Maintaining the proper display of goods in the section as per merchandising mantra.
  • Ensure Ticketing is done as per standards and is always updated.
  • Stock counts to be done as per the defined processes
  • Maintains Customer data for follow-up in the Follow up Register

Continuous Learning :

  • Keeping oneself updated with all the product knowledge, promotions, processes and policies
  • Attend mandatory staff meetings and training sessions.
  • Knowledge of procedures in emergency situations.

Walk-in Details:

Walk-in Date: 31st Dec to 5th Jan 2025

Time: 11.00 AM – 5.00 PM

Venue Details:

Ground Floor,
Tarapore Towers,
No 826, Anna Salai,
Chennai, Tamil Nadu 600002.

Bank Direct Openings:

HDFC Bank - Openings ICICI Bank - Openings Axis Bank - Openings

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