Company Name: Deloitte
Job Role: Support Engineer
Experience: Freshers/Exp
Qualification: Any Graduates
Job Type: Full Time
Job Location: Bangalore
Salary: Best in Industry
Job Description:
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Responsibilities and duties:
- Responding to user queries in a timely and accurate way
- Identifying user needs and helping users use specific features
- Analysing and reporting product malfunctions
- Setting up the tool in the user environment
- Debugging and troubleshooting issues
- Escalate and monitor issues that require major changes to development team
- Share feature requests and effective workarounds with team members
- Inform users about new features and functionalities
- Follow up with users to ensure their technical issues are resolved
- Gather user feedback and share with stakeholders
Requirements:
- Excellent Communication Skills
- Excellent interpersonal skills
- MS Office Skills
- Project management skills
- Excellent internal and external Stakeholder Management skill.
- Graduation
- Graduation from Eng. Background Preferred.
| Deloitte Recruitment For Freshers Apply Link: | Apply Here |
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