Genpact Direct Interviews for Freshers as Associate Positions – Genpact Walk-in

Company Name: Genpact

Job Role: Customer Service Associate

Experience: 1 – 3 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Hyderabad

Job Description:

• Taking down of copyrighted content (Audio, Images, videos) reposted by users without the consent of the original creators
• Review & deleting duplicate content from the different social media platforms
• Investigate & create reports on accounts tagged for using copyrighted content
• Understand policies carefully and take appropriate decisions
• Identify gaps in the existing policies and generate insights to improve the quality
• Recognize trends and patterns and raise issues
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
• Accountable for performance standards (Efficiency, Quality)

Minimum qualifications

• Graduate (Any Discipline except Law)
• Freshers are not eligible. Minimum 1 year of exp. in content moderation/ protection is mandatory.
• Have an Inclination towards global music
• Must be able to work on a flexible schedule (including weekends)
• Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint)
• Comfortable with dealing with routine work quickly and at a high standard

Preferred qualifications

• Previous experience in content protection, copyright infringement, investigations is preferred.
• Tech Savvy
• Aware of various social networking and music/video platforms
• Excellent proficiency with written English and with neutral English accent

Walkin Details:

Walkin Date: 4th November 2024

Time: 12.00 PM – 2.00 PM

Zoom Link:

https://genpact.zoom.us/j/7200071364