Company Name: Genpact
Job Role: Customer Service Associate
Experience: 0 – 3 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Hyderabad
Responsibilities
Customer Service: Voice
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- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
Minimum qualifications
- Graduate (Any Discipline except law)
- Freshers are eligible
- Candidate should be able to Read/speak/comprehend in Hindi and English language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Walkin Details:
Walkin Date: 14th November 2024
Time: 11.30 AM – 1.00 PM
Venue Details:
Genpact, Plot No. 14/45,
IDA Uppal, Habsiguda, Hyderabad 500079.
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