Company Name: Genpact
Job Role: Fresher – Non Voice
Experience: 0 – 3 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Gandhinagar, Ahmedabad, Vadodara
Salary: Best in Industry
Job Description:
Responsibilities
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Minimum qualifications
- Any Graduate (except Law)
- Only Freshers are eligible.
- Fluency in English Language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Walk-in Details:
Walk-in Date: 9th December 2024
Time: 11.30 AM – 2.00 PM
Venue Details:
ICA Gandhinagar 201,
Second Floor,
Meghmalhar Complex Sector 11,
Gandhinagar, Gujarat 382011.