Friday, May 2, 2025

Genpact Video Call Interviews for Freshers as Customer Service Positions

Company Name: Genpact

Job Role: Customer Service

Experience: 0 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Ahmedabad

Salary: Best in Industry

Job Description:

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  • Respond to customer queries and customer’s concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Minimum qualifications

  • Graduate (Any Discipline except law)
  • Only Freshers are eligible
  • Fluency in English & Hindi language is mandatory

Preferred qualifications

  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

Note: Please keep your E-Aadhar card handy while appearing for interview.

Walk-in Details:

Walk-in Date: 2nd May 2025

Time: 12.00 PM to 2.00 PM

Video Call Login Details:

MS Teams meeting ID: 442 272 717 345 0

MS Teams Passcode: pq7Rb22T

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