Company Name: Genpact
Job Role: Customer Service Associate
Experience: 0 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Ahmedabad
Salary: Best in Industry
Job Description:
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Responsibilities
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Minimum qualifications
- Graduate (Any Discipline except law)
- Only Freshers are eligible
- Fluency in English & Hindi language is mandatory
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please keep your E-Aadhar card handy while appearing for interview.
Walk-in Details:
Walk-in Date: 30th May 2025
Time: 12.00 PM to 1.00 PM
Video Call Login Details:
MS Teams meeting ID: 435 048 768 884 3
MS Teams Passcode: rm3mg3pU
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