Monday, April 21, 2025

Genpact Virtual Walk-in Drive for Freshers as Associate Positions

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Company Name: Genpact

Job Role: Customer Service Associate

Experience: 0 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Ahmedabad

Salary: Best in Industry

Job Description:

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  • Respond to customer queries and customer’s concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Minimum qualifications

  • Graduate (Any Discipline except law)
  • Freshers are eligible
  • Fluency in English language is mandatory

Preferred qualifications

  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

Walk-in Details:

Walk-in Date: 28th March 2025

Time: 12.00 PM – 2.00 PM

Video Cal Logins:

MS Teams meeting ID: 434 835 202 289
MS Teams Passcode: VE3dj2m8

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