Company Name: Genpact
Job Role: Voice Process Associate
Experience: 0 – 1 Years
Qualification: B.Com, BBA/BMS, M.Com, MBA/PGDM
Job Type: Full Time
Job Location: Hyderabad
Salary: Best in Industry
Job Description:
- Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Respond to email /phone queries on disputed invoice
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Find opportunities and recommend solutions for process and automation improvements
- Daily reporting of individual portfolios to supervise and supervise the past dues
- Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
- Work as a standout colleague to process any ADHOC request in a timely manner.
- Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
- Raise problems to senior staff members and or management as appropriate.
Required Skills:
- Commerce Graduate
- Excellent Communication Skills (verbal and written)
- Accounting Knowledge
Minimum Qualifications
- Good customer handling skills
- High Energy level
- Effective probing skills and analyzing / understanding skills
Note: Please keep your Original Aadhar card & E-Aadhar card with you while appearing for virtual Interview
Walk-in Details:
Walk-in Date: 7th April 2025
Time: 11.30 AM to 1.00 PM
Interview Details:
MS Teams Meeting ID: 454 384 524 384
MS Teams Passcode: 86Yv28v7
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
