Company Name: Genpact
Job Role: Technical Support Chat Process
Experience: 0 Years (Freshers)
Qualification: Any Graduate
Job Type: Full Time
Job Location: Warangal, Hanamkonda
Salary: Best in Industry
Job Description:
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Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Minimum qualifications:
- Graduate (Any Field except Law)
- Fluent in English
- Only Freshers are eligible (2020/2021/2022/2023/2024 PASSOUTS)
Preferred qualifications:
- Effective probing skills and analysing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Work location: Warangal (work from office)
Experience: Fresher (2020/2021/2022/2023/2024 PASSOUTS)
Shifts: Flexible with any shift
Walk-in Details:
Walk-in Date: 2nd April 2025
Time: 12.30 PM – 1.30 PM
Video Cal Interview Login Details:
MS teams meeting id: 471 325 341 330
MS teams Passcode: Vp3nQ6WA
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