Genpact Walk-in Drive – Career Job Interviews for Freshers in Genpact

Company Name: Genpact

Job Role: Customer Service Associate

Experience: 0 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Gurgaon

Salary: Best in Industry

Job Description:

Responsibilities

• Respond to customer queries and customer’s concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.

Minimum qualifications

• Graduate (Any Discipline except Law)
• Freshers are eligible (Undergraduates/pursuing/result awaited candidates are not eligible)
• Candidates upto 3-year experience in voice process are eligible

Preferred qualifications

• Effective probing skills and analyzing / understanding skills
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Note: Please carry below documents with you:

• 3 copies of updated resume
• 3 Passport size photographs
• Original Aadhar card
• 2 copies of Aadhar card

Walk-in Details:

Walk-in Date: 18th to 21st Feb 2025

Time: 11.00 AM – 1.00 PM

Interview Address:

Plot No 1,
Jawahar Lal Nehru Marg,
near Venkateshwara Temple,
Sector 9, Malviya Nagar,
Jaipur, Rajasthan 302017.