Company Name: Genpact
Job Role: Customer Service
Experience: 0 Years (Freshers)
Qualification: Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Best in Industry
Job Description:
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Responsibilities
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Minimum qualifications
- Any Graduate (except Law)
- Freshers are eligible
- Candidate should be able to speak/read/understand either Tulu + English language / Konkani+English language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Walk-in Details:
Walk-in Date: 13th February 2025
Time: 11.30 AM – 1.30 PM
Interview Address:
MS Teams ID: 464 080 276 273
MS Teams Passcode: rg9vE6b3
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