Company Name: Genpact
Job Role: Data Entry
Experience: 0 – 2 Years
Qualification: B.Sc, BBA, BA, B.Com
Job Type: Full Time
Job Location: Jaipur
Salary: Best in Industry
Job Description:
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In this role, you will be responsible for Data Entry of Information related to personal details, provider details, invoice information, procedure & impairment codes
Responsibilities
- Validation of information entered by indexer
- Check & Select accurate Pre-authorization
- Identify duplicate Claims and take appropriate action
- Reading & taking appropriate action on Alerts related to Members & providers.
- Referring case to calling team for further information
- Looking after Policy & Non-Policy messages
- Interpreting, analyzing & further investigating the Policy messages on various tools like support point, info site etc.
- Referring cases to various department like HCS, TMT, Triage after adjudication as and when required
- Identify Front End Savings by investigating claims to Identify any over charge, ineligible chargers, contract compliance, Provider or Member Fraud
Minimum qualifications
- Any Graduate except technical
- Freshers are eligible
- Good knowledge of healthcare & medical terminologies
- Eye for detail & investigative skills
- Good interpretation & comprehension skills
- Proven experience
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
- Payslip (if applicable)
Walk-in Details:
Walk-in Date: 24th & 25th March 2025
Time: 11.30 PM – 4.00 PM
Venue Details:
Plot No 1, Jawahar Lal Nehru Marg,
near Venkateshwara Temple,
Sector 9, Malviya Nagar,
Jaipur, Rajasthan 302017.
Company Name: Genpact
Job Role: Customer Service
Experience: 0 – 2 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Gurugram
Salary: Best in Industry
Job Description:
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Minimum qualifications
- Graduate (Any Discipline except Law)
- Freshers are eligible (Undergraduates/pursuing/result awaited candidates are not eligible)
- Candidates upto 2-year experience in voice process are eligible
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Walk-in Details:
Walk-in Date: 25th March 2025
Time: 11.30 PM – 2.00 PM
Venue Details:
Genpact Office,
Ground floor, Sec-18,
Plot 22A&B, Gurgaon.
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