Monday, June 2, 2025

Genpact Walk-in Drive for Process Developer Positions

Company Name: Genpact

Job Role: Process Developer

Experience: 2 – 5 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

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We are seeking a meticulous and detail-oriented Quality Control Analyst. In this role, you will be responsible for ensuring the highest standards of quality and accuracy in our service delivery and operational processes. You will play a critical role in identifying areas for improvement, implementing quality control measures, and contributing to a culture of continuous improvement.

Responsibilities:

  1. Quality Monitoring and Evaluation:
  • Conduct regular quality audits and assessments of various operational processes, outputs, and deliverables based on defined guidelines and standards.
  • Evaluate the accuracy, completeness, consistency, and compliance of work performed by teams.
  • Utilize various quality control tools and methodologies (e.g., checklists, scorecards, statistical analysis) to assess performance.
  • Monitor key quality metrics and identify trends and potential risks.

2. Quality Monitoring and Evaluation:

  • Conduct regular quality audits and assessments of various operational processes, outputs, and deliverables based on defined guidelines and standards.
  • Evaluate the accuracy, completeness, consistency, and compliance of work performed by teams.
  • Utilize various quality control tools and methodologies (e.g., checklists, scorecards, statistical analysis) to assess performance.
  • Monitor key quality metrics and identify trends and potential risks.

3. Data Analysis and Reporting:

  • Collect, analyse, and interpret quality data to identify root causes of errors and deviations.
  • Prepare comprehensive quality reports, highlighting findings, trends, and recommendations for improvement.
  • Present quality data and insights to relevant stakeholders, including team leaders and management.

4. Process Improvement and Standardization:

  • Participate in process improvement initiatives to enhance efficiency, accuracy, and overall quality.
  • Contribute to the development and maintenance of quality control guidelines, procedures, and documentation.
  • Identify opportunities for standardization and best practice implementation across teams.

5. Feedback and Coaching:

  • Provide constructive feedback to team members and supervisors based on quality audit findings.
  • Participate in coaching and training sessions to improve individual and team performance related to quality.
  • Collaborate with training teams to develop and refine training materials based on quality insights.

6. Compliance and Governance:

  • Ensure adherence to internal quality standards, client-specific requirements, and relevant regulatory guidelines.
  • Participate in internal and external quality audits as required.
  • Support the implementation and maintenance of quality management systems (e.g., ISO certifications).

7. Collaboration and Communication:

  • Work closely with cross-functional teams to address quality issues and implement solutions.
  • Communicate effectively with stakeholders regarding quality performance, challenges, and improvement initiatives.
  • Participate in team meetings and contribute to a collaborative and quality-focused environment.

Qualifications:

  • Any graduate except law
  • Experience in a quality control or quality assurance role
  • Strong understanding of quality control principles, methodologies, and tools.
  • Excellent analytical and problem-solving skills with the ability to interpret data and identify trends.
  • High level of attention to detail and accuracy.
  • Strong written and verbal communication skills, including the ability to prepare clear and concise reports and present findings effectively.
  • Proficiency in MS Office Suite (Excel, Word, PowerPoint).
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.

Preferred Skills:

  • Experience with specific quality management systems (e.g., Six Sigma, Lean).
  • Familiarity with data visualization tools.
  • Experience in conducting training or providing coaching on quality standards.

Walk-in Details:

Walk-in Date: 25th & 26th April 2025

Time: 11.30 AM to 1.00 PM

Venue Details:

Genpact,
F9P5+3FV, Hafeezpet Rd,
Vinayaka Nagar, Hafeezpet,
Hyderabad, Telangana 500049.

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