Company Name: HCLTech
Job Role: Associate
Experience: 1 – 3 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Chennai
Roles and Responsibilities:
- Monitor customer accounts and identify outstanding debts and take timely action to encourage customer for timely payments.
- Processing, Verifying & Posting Receipts for Goods sold and Service Rendered.
- Generating reports and statements for internal use. Performs customer account reconciliation, including research of unapplied cash and credits to aid in dispute resolution.
- Maintaining records regarding payments and accounts statuses.
- Researching and resolving customer discrepancies.
- Co-ordinating with other internal & external stakeholders to address customer queries.
- Ensure accurate, timely and appropriate responses to disputes within defined turnaround time requirements defined by managements.
- Engaging in ongoing educations opportunities to update job knowledge.
Desired Candidate Profile
- Freshers with good English Communication is Mandatory
- Qualification: Graduation compulsory (Without any standing arrear’s)
- Strong verbal and written communication skills.
- Ability to work under pressure and within time constraints.
- Attention to detail and Strong analytical skills to solve customer queries.
- Ability to build relationships with clients and internal departments.
Rounds of interview: HR Screening, Versant Test and Operations Interview
Versant Test – Bring your Headphones with you to take up the versant test.
Collection/ Billing/ Dispute management / International Voice & Semi Voice process.
Perks and Benefits:
- Cab provided (chargeable)
- International Trainers
- World class exposure
- Excellent working environment
- Salary – Best in industry
- Shift – Flexible with any shifts (Night)
Walkin Details:
Walkin Date: 14th November 2024
Time: 11.00 AM – 1.00 PM
Venue Details:
HCL TECH, Sholinganallur ELCOT campus
Chennai-119.
