HCLTech is conducting a walk-in drive for Freshers as Customer Success Associate Positions in Noida, Delhi and Grurugram Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HCLTech

Job Role: Customer Success Associate

Experience: 1 – 4 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Noida, New Delhi, Gurugram

Salary: Best in Industry

Job Description:

• As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
  You will use deductive reasoning to make sound business decisions.
• You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
• You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
• You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
• You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
• You will learn and process all products offered in the logo..

Key Skills

• Team oriented/team player
• Situational/contextual awareness with the ability to understand the impacts of ones work.
• Excellent critical and analytical thinking abilities
• High attention to detail, and high level of professionalism
• Proactive, self motivated, self starter, minimal supervision
• Excellent analytical skills and strong decision-making skills committed to resolution and compliance
• Strong organizational, time and workflow management skills

Must have:

• Excellent Spoken & Written English.
• Excellent English Written Communication Skills.
• Strong E-Mail Writing Skills with focus on Customer Service.
• Solving Customer Queries Via E-Mail.
• Order Management experience is preferred
• Willingness to work in Shifts – 24* 7

Please carry:

• 2 Updated Resume
• 1 Passport size
• 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 26th Sept 2025

Time: 11.00 AM – 3.00 PM

Interview Address:

No. A 8 & 9,
Sector 60, Noida – 201301

Contact – Navya

About HCLTech:

HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.