HCLTech Walk-in Drive for Freshers as Customer Service Executive Positions

Company Name: HCLTech

Job Role: Customer Service Executive

Experience: 0 Years

Qualification: B.Com, B.Sc, BBA/BMS, BA, MBA/PGDM, M.Com

Job Type: Full Time

Job Location: Chennai

Salary: Best In Industry

Job Description:

We are looking for a motivated and detail-oriented freshers. The ideal candidate will be comfortable working night shifts and in a 24/7 work environment. Candidate will be responsible for solving customer queries through calls and emails, ensuring a high level of customer satisfaction.

Key Responsibilities:

• Handle customer queries and issues via phone and email in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to resolve customer issues.
• Monitor and report on key performance indicators (KPIs) related to customer service.
• Continuously improve processes to enhance customer experience.

Requirements:

• Comfortable working night shifts and in a 24/7 work environment.
• Excellent attention to detail and problem-solving skills.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.

Preferred Qualifications:

Graduation Mandatory Excluding (B.Tech/M.tech/BCA/MCA/Law)

Interested candidates can come for the walk in drive & also can share their resumes on vikas.kapoor2@hcltech.com

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 8th to 12th April 2025

Time: 11.00 AM – 3.00 PM

Venue Details:

HCL Technologies LTD,
Sholinganallur Chennai – Info hind No 602/3,
Elcot Economic Zone, Sholinganallur Village,
Medavakkam High Road, Sholinganallur,
Chennai – 600119.