Company Name: HCLTech
Job Role: Customer Service Executive
Experience: 0 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Best In Industry
Job Description:
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We are looking for a motivated and detail-oriented freshers. The ideal candidate will be comfortable working night shifts and in a 24/7 work environment. Candidate will be responsible for solving customer queries through calls and emails, ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle customer queries and issues via phone and email in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to resolve customer issues.
- Monitor and report on key performance indicators (KPIs) related to customer service.
- Continuously improve processes to enhance customer experience.
Requirements:
- Comfortable working night shifts and in a 24/7 work environment.
- Excellent attention to detail and problem-solving skills.
- Strong communication skills, both verbal and written.
- Ability to work independently and as part of a team.
Preferred Qualifications:
Graduation Mandatory Excluding (B.Tech/M.tech/BCA/MCA/Law)
Interested candidates can come for the walk in drive & also can share their resumes on vikas.kapoor2@hcltech.com
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 16th to 19th April 2025
Time: 11.00 AM – 4.00 PM
Venue Details:
HCL Technologies LTD,
Sholinganallur Chennai – Info hind No 602/3,
Elcot Economic Zone, Sholinganallur Village,
Medavakkam High Road, Sholinganallur,
Chennai – 600119.
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