Company Name: HCLTech
Job Role: Process Associate
Experience: Freshers
Qualification: Bachelor’s Degree
Job Type: Full Time
Job Location: Chennai
Salary: Best In Industry
Job Description:
- Meet and exceed SLA (Service Level Agreement) targets
- Achieve productivity and attendance targets
- Meet internal quality scores and maintain high standards
- Provide professional and courteous customer service via phone, email, or chat
- Create orders for customers and ensure accurate processing
- Analyze customer interactions and provide insights to improve processes
- Multitask effectively to handle multiple customer interactions simultaneously
Skill Set Requirements:
- Non-tech graduate (any discipline)
- Freshers encouraged to apply
- Typing speed: 30 words per minute
- Excellent written and verbal communication skills
- Ability to multitask effectively
- Strong analytical and problem-solving skills
- Strong customer service skills
Work Schedule
- Rotational shifts (including night shifts, weekends, and holidays)
- Candidates must be flexible and willing to work in a 24/7 environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Comprehensive training program to ensure your success
How to Apply
If you are a motivated and customer-focused individual who meets the above requirements and is willing to work in rotational shifts, please submit your application, including your resume and cover letter, to: Vikas.Kapoor2@hcltech.com
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 31st March to 2nd April 2025
Time: 11.00 AM – 4.30 PM
Venue Details:
HCL Technologies LTD Sholinganallur Chennai
– Infohind No 602/3 Elcot Economic Zone,
Sholinganallur Village,
Medavakkam High Road,
Sholinganallur, Chennai – 600119
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
