Monday, April 21, 2025

HCLTech Walk-in Drive for Freshers as Process Associate Positions

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Company Name: HCLTech

Job Role: Process Associate

Experience: Freshers

Qualification: Bachelor’s Degree

Job Type: Full Time

Job Location: Chennai

Salary: Best In Industry

Job Description:

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  • Meet and exceed SLA (Service Level Agreement) targets
  • Achieve productivity and attendance targets
  • Meet internal quality scores and maintain high standards
  • Provide professional and courteous customer service via phone, email, or chat
  • Create orders for customers and ensure accurate processing
  • Analyze customer interactions and provide insights to improve processes
  • Multitask effectively to handle multiple customer interactions simultaneously

Skill Set Requirements:

  • Non-tech graduate (any discipline)
  • Freshers encouraged to apply
  • Typing speed: 30 words per minute
  • Excellent written and verbal communication skills
  • Ability to multitask effectively
  • Strong analytical and problem-solving skills
  • Strong customer service skills

Work Schedule

  • Rotational shifts (including night shifts, weekends, and holidays)
  • Candidates must be flexible and willing to work in a 24/7 environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Comprehensive training program to ensure your success

How to Apply

If you are a motivated and customer-focused individual who meets the above requirements and is willing to work in rotational shifts, please submit your application, including your resume and cover letter, to: Vikas.Kapoor2@hcltech.com

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 31st March to 2nd April 2025

Time: 11.00 AM – 4.30 PM

Venue Details:

HCL Technologies LTD Sholinganallur Chennai
– Infohind No 602/3 Elcot Economic Zone,
Sholinganallur Village,
Medavakkam High Road,
Sholinganallur, Chennai – 600119

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