Company Name: HCLTech
Job Role: Process Associate
Experience: 0 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Gurugram
Salary: Best in Industry
Job Description:
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Required Skills:
- Excellent fluency in the English language, both written and spoken.
- Driven to deliver an excellent customer experience through resolutions and adherence to response times.
Skills Set Required:
- Excellent English written communication skills (MUST HAVE)
- Strong email writing skills with a focus on customer service.
- Ability to solve customer queries via email.
Job Responsibilities:
- Use deductive reasoning to make sound business decisions.
- Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions.
- Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency.
- Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow.
- Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies.
- Learn and process all products offered in the logo.
Key Skills:
- Team-oriented and a collaborative team player.
- Situational/contextual awareness with the ability to understand the impact of ones work.
- Excellent critical and analytical thinking abilities.
- High attention to detail and professionalism.
- Proactive, self-motivated, and able to work with minimal supervision.
- Strong decision-making and problem-solving skills, committed to resolution and compliance.
- Excellent organizational, time, and workflow management skills.
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 8th Feb 2025
Time: 11.00 AM – 5.00 PM
Venue Details:
HCLTech Candor Tech Space,
Tower 11, 1st Floor,
Sector 21, Dundahera Village,
Gurugram, Haryana 122022.
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