HCLTech is conducting a walk-in drive for Freshers as Technical Support Executive Positions in Bangalore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HCLTech

Job Role: Technical Support Executive

Experience: 0 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Bangalore

Salary: Rs.2,75,000/- to Rs.3,00,000/-

Job Description:

We are looking for enthusiastic and detail-oriented fresh graduates FROM Arts and Science background.

Key Responsibilities:

• Assist in data, voice, VPN, and leased lines based on customer requirements.
• Perform service activation and validation using standard scripts and configuration templates.
• Coordinate with internal teams (engineering, field ops, service assurance) to ensure timely delivery of services.
• Monitor order queues and handle provisioning tasks through OSS/BSS tools.
• Track and escalate delays or configuration issues proactively.
• Document completed tasks and update customer provisioning status.
• Maintain accurate records of network elements, circuits, and customer configurations.
• Participate in shift operations and ensure SLA adherence.

What Youll Learn:

• Understanding of provisioning systems like Cramer, Siebel, Remedy, etc.
• Configuring network devices .
• Exposure to IP Address management, VLANs, and routing protocols
• Real-time coordination between cross-functional telecom teams
• Use of service delivery tools and ticketing systems

Skills & Qualifications:

• Good communication skills (verbal and written)
• Basic understanding of networking concepts (IP address, routing, switching)
• Eagerness to learn telecom infrastructure and systems
• Attention to detail and ability to follow processes
• Willingness to work in shifts (including night shifts or weekends, if required)
• Familiarity with MS Excel and reporting tools is a plus

Preferred Certifications (not mandatory):

• Cisco CCNA (Beginner Level)
• NOC or Telecom Network Fundamentals Training

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 2nd Aug 2025

Time: 11.00 AM – 2.30 PM

Interview Address:

5th Floor Unit-B ITPL,
Aviator Building,
Whitefield Road, SEZ,
Whitefield,
Bengaluru, Karnataka 560066.

Contact – PRIYANKA S MANNA

About HCLTech:

HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.