Company Name: HCLTech
Job Role: Analyst
Experience: 1 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Best in Industry
Job Description:
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- Order Management.
- Order Processing.
- Order Validation and Query management.
- Order Fulfillment.
- Customer Relations
- Controls compliancy
- Contract Setup and Equipment Billing.
Order Entries:
The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line as per policy. Working with other teams, management, and country teams as well as directly with Customers/Partners.
- Achievement of Weekly/Monthly/Quarterly targets and SLA
- Regular communication to team Leader
- Been driven and motivated to achieve targets set.
- Robust escalation process.
- Resilient under pressure and ability to quickly adapt to unforeseen work demands.
Billing:
It covers all aspects of the Billing role along with mentoring and supervising activities:
- Achievement of monthly/quarterly targets and SLA
- Regular communication to Team Leader
- Robust escalation process.
- Controls compliancy
- Training and ongoing assessment of team members
- Identification of process improvement areas using appropriate project methodology (from process identification to DTP sign off)
- Stand in for Team Leader.
Required Skills:
- Relevant Experience should be mandatory.
- Excellent Process Knowledge in any OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order).
- Minimum 2 years of team handling experience on paper
- Excellent People Management Skills
- Degree should be Mandatory (Minimum 15 Years of education mandatory).
- Flexible to work at night shifts (Strictly no Rotational or Regular shifts).
- Flexible to work from office (5 Days).
Please go through the JD and walk-in to the mentioned address.
Note: Only relevant experiences can apply
Documents to be carried:
- 2 Copies of your updated resume
- 2 ID proof.
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 20th May 2025
Time: 10.30 AM – 2.30 PM
Venue Details:
HCLTech,
No. 8, M T H Road, AMB 6,
Ambattur Industrial Estate,
Ambattur, Chennai 600 058, Tamil Nadu, India.
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