Company Name: HCLTech
Job Role: Associate / Senior Executive
Experience: 1 – 6 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Rs.2,75,000/- to Rs.5,00,000/-
Job Description:
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OTC Collections:
- Collections : Manage assigned Collections responsibilities including managing assigned AR portfolio, chasing customer on calls/emails for overdue payments, maintain regular contact with customer to manage AR on account, providing accounts statement details to customers.
- Credit: Perform credit limit creation and modification activities as per defined process, release blocked orders.
- Perform activities as per defined timelines and accuracy parameters of the process.
- Produce daily and monthly SLA/KPI reports (performance and business metrics).
- Should have understanding of end-to-end Order to Cash (OTC) operations and SME expertise and experience in B2B Collections/ Credit Control team.
- Should have experience as Individual Contributor and Team Lead/ Manager in outbound Collections and Credits team.
- Should have good experience & understanding of Collections strategy, Ledger account maintaining and month end AR reporting.
- Should have expertise in tracking, managing and reporting performance and business metrics for Collections and Credits.
OTC Order Management:
Work as an Individual Contributor/SME in the Order Management team and key responsibilities would include :-
- Create orders and manage change or correct the order as required and coordinate other departments/stakeholders for order fulfillment.
- Update orders with additional requirements/fees to be applied (e.g. fee for emergency delivery, special handling fees, and containerizing, – palletizing, import/export)
- Support product return process in cooperation with SMEs with manual corrections/return orders
- Manage/Support order related inquiries and service requests.
- Adhere to TAT and accuracy, report out daily performance and update all performance logs and Report KPI’s/SLA’s as per agreed timelines
- Perform assigned activities as per defined timelines and accuracy parameters of the process
- Be the Subject Matter Expert in Order Management team to provide guidance to overall team
- Interact with client stakeholders for process improvements and metrics management
- Should have basic understanding of overall F&A or OTC cycle
- Should have Work experience in Order Processing or Order fulfillment.
MIS:
We are looking for an experienced MIS Analyst to join our team. The ideal candidate should possess advanced technical and analytical skills, with a strong focus on data management and reporting. SAP knowledge is necessary, along with expertise in VB macros and advanced Excel reporting.
- Gather and analyze data from various systems, including SAP, to create actionable business insights.
- Design, develop, and maintain advanced Excel reports and dashboards with strong visualizations.
- Automate repetitive reporting tasks using VB macros to improve efficiency.
- Leverage SAP systems for data extraction, reporting, and process optimization.
- Ensure seamless integration of SAP with other business tools and reporting platforms
Kindly share your profiles to s.vino@hcltech.com with below details.
Current CTC:
Expected CTC:
Notice Period:
Total years of experience in OTC / MIS:
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 3rd & 4th Feb 2025
Time: 11.00 AM – 2.00 PM
Venue Details:
HCL Tech,
Tower 5No 602/3 Elcot Economic Zone,
Medavakkam High Road,
Sholinganallur, Chennai – 600119.
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