Company Name: HCLTech
Job Role: Associate
Experience: 2 – 7 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Best in Industry
Job Description:
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The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line with Xerox policy. Working with other teams, management, and country teams as well as directly with Customers/Partners.
- Achievement of Weekly/Monthly/Quarterly targets and SLA
- Regular communication to team Leader
- Been driven and motivated to achieve targets set.
- Robust escalation process.
- Resilient under pressure and ability to quickly adapt to unforeseen work demands.
- To manage effectively designated teamwork-flow to achieve SLA and Targets
- Input & Process Orders & Returns
- Validation of Orders and Pricing
- Management of relevant customer details
- To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
- To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
- To provide Team Leader with timely and accurate reporting that captures performance trend metrics and actionable management information.
Equality & Opportunity for All:
Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 27th January 2025
Time: 10.00 AM – 2.00 PM
Venue Details:
HCLTech,
Navalur Campus,
Special Economic zone, ETA 3,
Chennai – 603103.
Hot Openings:
