Company Name: HCLTech
Job Role: Process Associate
Experience: 2 – 7 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Chennai
Salary: Rs.3,00,000/- to Rs.7,00,000/-
Job Description:
- The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line with Xerox policy. Working with other teams, management, and country teams as well as directly with Customers/Partners.
- Achievement of Weekly/Monthly/Quarterly targets and SLA
- Regular communication to team Leader
- Been driven and motivated to achieve targets set.
- Robust escalation process.
- Resilient under pressure and ability to quickly adapt to unforeseen work demands.
- To manage effectively designated teamwork-flow to achieve SLA and Targets
- Input & Process Orders & Returns
- Validation of Orders and Pricing
- Management of relevant customer details
- To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
- To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
- To provide Team Leader with timely and accurate reporting that captures performance trend metrics and actionable management information.
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 12th to 14th March 2025
Time: 10.00 AM – 2.00 PM
Venue Details:
ETA 3- HCL Navalur – Block 1,
Sandhya Infocity,
OMR, Rajiv Gandhi Salai, Navalur,
Chennai, Tamil Nadu, 600130.
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