Company Name: HDFC Bank
Job Role: Relationship Manager
Experience: 3 – 8 Years
Qualification: Any Graduate / Any Post Graduate
Job Type: Full Time
Job Location: New Delhi
Salary: Best in Industry
Job Description:
Job Description-PB Classic:
- Actively participate in Branch operations and sales equally to ensure Branch sales target are met.
- Promote and sell banking products such as Current Accounts, Saving Accounts, Life Insurance, Retail Assets, Business Assets, DSHL, Credit Cards Mutual Funds and Fixed Deposits.
- Achieve assigned sales targets by proactively identifying opportunities to cross-sell and promoting banking products to existing and potential clients
- Address and resolve classic customer inquiries, concerns and issues promptly, ensuring a satisfactory customer experience.
- Monthly Revenue generation by overall value enhancement of existing customer base and generating new business by increasing the mapped portfolio size.
Job Description-PRM:
- Managing and increasing the portfolio of existing customers mapped and build lasting relationships with our valued Preferred customers, individuals with significant financial assets and a minimum average monthly balance of Rs. 2 lakhs in one account or an average of Rs. 2 lakhs across family Preferred group accounts.
- Review and access the clients portfolio, to align basis market condition and client objective.
- Cross selling & Up-selling of banking and third-party products to contribute to Branch overall targets.
- Generate leads through Catchment Working, Referrals and Working on the internal databases.
- Monthly revenue generation from various bank products viz. UFD, Credit Card, Demat, Mutual Funds, SIP, Other Deposits and Life insurance. Credit Card, Demat, etc.
Job Description-IRM:
- Managing and increasing the portfolio of existing customers mapped & play a crucial role in building and nurturing relationships with our valued Imperia customers, high-net-worth individuals and families seeking personalized service and tailored financial solutions. Managing a minimum of 125 groups and book size greater than 40 Cr.
- Managing customer life cycle. Eg: Upgrading groups eligible for Imperia & racing Classic groups eligible for Preferred overall customer experience management.
- Deep focus on intricate wealth management, financial planning and specialized advisory services
- Tracking racing benchmark & Quality of Racing in Preferred, Program Eligibility criteria and Family banking & Key Product Penetration : Asset , Card and Investment.
- Monthly revenue generation from various bank products viz. FD, Credit Card, Demat, Mutual Funds, SIP, Other Deposits and Life insurance. Credit Card, Demat, Mutual Funds, SIP, Other Deposits and Life insurance
Job Description-Authorizer:
- Actively participate in Branch operations and sales equally to ensure Branch sales target are met.
- Authorizing transactions related to teller counter and personal banking services while also playing a role in promoting and selling relevant financial products.
- Monitoring and reviewing all branch transactions.
- Ensuring basic Hygiene Parameter like Customer Instruction FTNR, Demat FTNR, CASA Activation& depletion and CASA FTNR.
- Conduct thorough documentation review associated with transactions and ensure the same is complied with established standards and protocols.
- Aim for a prompt resolution for customer centric requests to enhance customer satisfaction.
Preferred Requirements:
- Any Graduate/Post Graduate
- Minimum 3 years of banking sales experience
Walk-in Details:
Walk-in Date: 2nd December 2024
Time: 11.00 AM – 2.00 PM
Venue Details:
HDFC Bank,
13-B Pusa Road, Bazar Marg,
Rajinder Nagar,
New Delhi.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
