Company Name: HDFC Bank
Job Role: Customer Care Officer
Experience: 1 – 2 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Chennai
Salary: Best in Industry
Job Description:
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Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers .
- To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently
- To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported.
- To ensure complete and accurate resolution within the defined TATs
- To ensure process compliance as per the set Audit and SQ guidelines
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 17th to 23rd May 2025
Time: 10.30 PM – 3.30 PM
Interview Address:
HDFC Bank Ltd,
6th floor –Tower B (Phone Banking),
Commer Zone Building,
Mount Poonamalle Road, Porur,
Chennai -600116.
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