Saturday, November 15, 2025

HDFC Bank Walk-in Drive for Freshers as Customer Service Officer Positions

HDFC Bank is conducting a walk-in drive for Freshers/Exp as Customer Care Officer Positions in Chennai Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HDFC Bank

Job Role: Customer Care Officer

Experience: 0 – 2 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Chennai

Salary: Best in Industry

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Job Description:

Role & responsibilities:

  • Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers.
  • To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently
  • To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported.
  • To ensure complete and accurate resolution within the defined TATs.
  • To ensure process compliance as per the set Audit and SQ guidelines

Note:

  • we are looking for Experienced candidates with good communication skill to handle inbound calls.
  • Candidates with prior customer service background are Preferred

Walk-in Details:

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Walk-in Date: 5th to 10th Oct 2025

Time: 10.30 AM – 1.00 PM

Interview Address:

HDFC Bank Ltd,
6th Floor B -Wing,
Commer zone Building Mount Poonamalle Road,
Porur Chennai- 600116.

Contact – Arun Ganesh

About HDFC Bank:

HDFC Bank Limited is a leading Indian banking and financial services company. It was one of the first private sector banks to be approved in India and is headquartered in Mumbai. HDFC Bank offers a wide range of financial products and services for both retail and corporate customers

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Tips for Attending Walk-In Interviews

Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.

1. Do Your Homework

Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.

2. Dress Professionally

Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.

3. Carry All Necessary Documents

  • Updated Resume (Multiple Copies)
  • Passport Size Photographs
  • Educational Certificates
  • Experience Letters (if any)
  • Valid ID Proof

4. Be Punctual

Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.

5. Practice Your Pitch

Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.

6. Stay Confident & Courteous

Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.

7. Follow Up

If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.

By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!

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