Company Name: ICICI Lombard
Job Role: Customer Service
Experience: 2 – 7 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Navi Mumbai
Salary: Rs.3,00,000/- to Rs.5,00,000/-
Job Description:
- Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving .
- Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives.
- Monitor Major KPI of Outbound voice Team & performance
- Provide consistent, balanced and timely performance feedback on CSR performance.
- Ensuring a positive work environment, continuous learning and a high quality employment experience for the team.
- Providing leadership and managing all operational standards.
- Along with fellow Team Leaders, meeting and exceeding all department goals.
- Applies timely performance management standards and processes
- Day to day sales/service request management
- Team leader from Motor/Health/Travel insurance team handling background preferred.
Education Requirements/ Skills
- Any Graduate / MBA (Full Time/ Distance )
- Total experience 3+ years
- Minimum 1- 2 years of experience as a Sales Team Leader in a domestic.
- Strong interpersonal, problem solving, negotiating, verbal & written communication skills
- Strong computer knowledge and technical skills (Dialer, Excel, Word)
- Strong People Management Skill
Walk-in Details:
Walk-in Date: 2nd to 4th April 2025
Time: 11.00 AM – 4.30 PM
Interview Address:
ICICI LOMBARD,
13th Floor, Vishwaroop IT Park,
Near Vashi railway station Vashi,
Navi Mumbai.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
